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2018-05-06 19:41:56

•   What should we do
  if we need to call the emergency services?
  Well,first。You need to know
  the number of the emergency services
  in the place where you live。
    
  Okay。What happens
  when you call the emergency number?
  When you call the emergency number,
  an operator will answer your call。
    
  The operator asks you which service you need
  the police,the fire department,
  or an ambulance service。
    
  You should tell the operator clearly
  what the situation is,
  and which service you need。
  It is important to speak calmly and clearly,
  so that the operator can understand you。
    
  Does the operator ask for any other information
  Yes,The operator asks the caller
  where he or she is calling from
  and also asks for the caller's name。
    
  Okay。 What else should we remember
  when making an emergency call?
  It is very important to keep calm。
    
  Many people,because they are nervous or upset
  or scared, forget to give very important
  information to the operator。
    
  For example,they tell the operator
  about a fire on Mason Street
  but they do not mention
  which part of the city the fire is in。
    
  And there may be more than one Mason Street
  in the same city。
  Exactly。Sometimes,because of
  receiving wrong or incomplete information,
  the emergency services waste time
  by going to the wrong place。
    
  Thank you for telling me
  how to use the emergency services。
  Exercise 7
  In my house,
  we have a list of emergency telephone numbers。
    
  On the list we have the telephone numbers of
  the place where my dad works
  and the place where my mom works。
    
  We also have the telephone numbers of
  our neighbors,
  Mr and Mrs Wallace and the telephone number of
  my aunt and uncle。
    
  The list is stuck to the wall
  next to the telephone in the kitchen。

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  2018-05-06 19:41:56

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