保洁员英文自我评价
Over the past year, I am responsible for # 1 to the work environment, leadership support in the company under the leadership of the company in accordance with the work requirements, in line with the intentions of the purpose of service, "service first, customers first" as every employee Through the joint efforts of all staff, we launched a series of services working in this for xx years of work to do with a brief Sum up experience and lessons learned, identify shortcomings, to lay the foundation xx years of
First, xx years concentrating on tasks: a good grasp of the overall quality of construction cleaning team to strengthen ideological education of Pay close attention to employee service awareness, and establish "owner first, service first" and "customer is God," so that each employee in the service can put ourselves for the sake of tenants - "would like to think tenants, the owners of the worry worry "before opening the owners satisfied with the owners, tenants deeply feel the warmth of Also focus on training some professional skills and knowledge, because only in continuous learning and strive to forge ahead in So that every employee always summon the strength to keep the
Second, to further build the whole of the rules and With relevant rules and regulations to strictly regulate the daily work of each employee code of conduct, so that "people given posts of responsibility to the people" so that each employee can recognize their shortcomings, and actively seek to improve and
Third, pay close attention to the instrument, appearance and image building cleaning staff, pay close attention to the staff's courtesy management, and uniform dress code, always check the staff of the instrument appearance, inspection staff courtesy, so that the cleaning team did dress neatly, have courtesy courteous, full of energy, so that service with a
Fourth, it is people, posts, positioning, responsibility to the According to the actual situation of the park, based on each employee's ability to work and expertise, dash-dot, dicing, zoning, building planning, set people, posts, positioning, so that everyone something to do, personal responsibility area, according to the division area of responsibility, the daily inspection and found the problem immediately noted immediately corrected, and always maintain the district, each building sanitation clean and
Second, there is the question:
1, professional skills to master is not comprehensive With an endless stream of high-tech materials, we can not conduct a comprehensive knowledge on methods to clean thoroughly cleaning work for future work that may cause errors leaving a hidden danger, we have to continue to learn in the future work, efforts to enrich their knowledge for the smooth working of the future expansion paved
2, all kinds of records are not standardized, Lack of professionalism of the various systems of records, imperfect, no professional record forms, records lack uniformity,
Third, the corrective measures:
For at least the shortcomings, I will be in the coming year to focus on learning and training in professional skills and knowledge on the strengthening of each employee's service standards, so that our "personalized service" to develop better go out, adapt to different needs, so the owners satisfaction, satisfaction Party, a strong professional performance culture, warm and thoughtful service, to fight tough cleaning team to return the company to our cultivation, let us continue the family's prosperity, continue to
In xx years, some cleaning work on improving overall, but details of the work, there are still insufficient cleaning costs as well as Under the guidance of the company's leadership, under the direct leadership of the Fund Manager, in all the efforts of the cleaning staff, we will have a better performance in
Fourth, xx-year work plan and standards,
According to the work of xx years, according to the company's requirements, root out detailed work content, work plan xx years, standards,
First, the cleaning work
1, standardized training Efforts to cultivate and foster a strong technical expertise, work style, high-quality It is to do the cleaning work of premise, only professionally trained team to adapt to the modern Czech special company management and specialized cleaning To establish good working order, and improve staff quality and efficiency, we will have a comprehensive plan of organization staff Implementation classes for new employees more reality speaks theory, training in the process of post Monitor taught; older employees pass, to help with play monitor business skills, mobilize the enthusiasm of older Such new employees easy to accept and That improves employee skills and shortened the distance between Off strict training, operating essentials clarifying points, so deft eye ground (namely: the eye ground look deft do); fine after the first rough, step, people walking was clear (ie: time to do a thorough, people walking garbage, miscellaneous material, tools, took it all). The training of employees as an indicator of daily work tasks, using appropriate time once a week, every intensive training, training includes: "Clean basic skills", "job responsibilities", "operational safety" Performance "and detergents use "," use of equipment "and so At the same time in their daily work ongoing guidance and training, training xx throughout the year, finished training to conduct the assessment, evaluation criteria: assessment of the actual operation of 100 percent qualified, 95% of the theoretical examination
2, according to standardized do, posts, will be people, fixed floor, responsibility to the people, jobs to people, sign posts of Let the hearts of the staff standard, are arranged on the order sheet date, the operation The entire work area no dead ends, no
3, according to standardized to check, supervisor, team leader is not going through the motions in the inspection work, we must adhere to the standard examination, self-examination, peer review, monitor inspection, the competent inspection, sampling and other inspection system combined with the test results effectively linked to wages and salaries . Adhere to daily inspections, supervise cleaning work, identify problems promptly
Second, the implementation of elements of management normalization
1, infrastructure management Usually double-check facilities, identify problems and Times repair the fault but the
2, materials management Picking process and procedures are complete, strict implementation of approval system, root out potential cleaning costs, eliminate waste, for companies to save costs and improve
3, the working methods of Develop various positions working standards and processes, and constantly improve vulnerable place to ensure proper use of the methods of work to guide employees so that all work in a controlled Develop various positions according to the actual situation, "Post Practice" and "inspection procedures", "training regulations," "Language Code of Conduct" and the relevant work And let the cleaning staff to
4, occupational health and safety management and For each cleaning job at risk to identify, develop measures against hazards, and employees work in self-protection High-profile, 3 high windows, outdoor, electrical equipment, machinery and equipment as a key educational content and tips to ensure safe and accident, so security
5, monthly, weekly commentary, week, the attendance Various reports in a timely manner, and to formalize