报价邮件范文
向顾客推销商品
Dear Sir: May 1, 20__
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike Enclosed is our
Yours faithfully
提出询价
Dear Sir: , 20__
We received your promotional letter and brochure We believe that your would do well here in the Kindly send us further details of your prices and terms of We ask you to make every effort to quote at competitive prices in order to secure our We look forward to hearing from you
Truly
迅速提供报价
Dear Sir: June 4, 20__
Thank you for your inquiry of June the 1st concerning the Deer Mountain It gives us great pleasure to send along the technical information on the model together with the catalog and price After studying the prices and terms of trade, you will understand why we are working to capacity to meet the We look forward to the opportunity of being of service of
交易的契机
如何讨价还价
Dear Sir: June 8, 20__
We have received your price lists and have studied it However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your You should note that some price cut will justify itself by an increase in We hope to hear from you
Yours truly
欢迎加入外贸交流QQ群:
5-1 同意进口商的还价
Dear Sirs: June 12, 20__
Thank you for your letter of June the We have accepted your offer on the terms Enclosed our will find a special price list that we believe will meet your ideas of You should note that the recent advances in raw materials have affected the cost of this product However, for your order we have kept our prices
Sincerely
5-2 拒绝进口商的还价
Dear Sirs: June 12, 20__
Thank you for your letter of June the We regret that we cannot meet your We must point out that the falling market here leaves us little or no margin of We must ask you for a keener price in respect to future At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to We hope you will reconsider the
Truly
正式提出订单
Dear Sir: June 15, 20__
We have discussed your offer of 5% and accept it on the terms We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of The enclosed order is given strictly on this We reserve the right of refusal of delivery and/or cancellation of the order after this
Truly
确认订单
Dear Sir: June 20, 20__
Thank you very much for your order of June 15 for 200 Deer Mountain We will make every possible effort to speed up We will advise you of the date of We are at your service at all
Sincerely
请求开立信用证
Gentlemen: June 18, 20__
Thank you for your order In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our This account shall be available until Upon arrival of
the L/C we will pack and ship the order as
Sincerely
通知已开立信用证
Dear Sir: June 24, 20__
Thank you for your letter of June 18 enclosing details of your According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Please advise us by fa_ when the order has been
Sincerely
请求信用证延期
Dear Sir: 1, 20__
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our We are afraid that your L/C will be e_pire before Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to
Sincerely
同意更改信用证
Gentlemen: 5, 20__
We received your letter today and have informed our customers of your As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September Please keep us abreast of any new
抱怨发货迟延
Dear Sirs: 25, 20__
Concerning our order 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the We are notifying you that we reserve our right to claim on you for the shortage, if it is We have given our customers a definite assurance that we would supply the goods by the end of We hope you will look into this urgent Yours faithfully
处理客户的抱怨
Gentlemen: 30, 20__
In response to your letter of , we regret your complaint very Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for The trouble was not serious, and the vessel is now on her She would arrive at your place tomorrow or the ne_t
Truly
14-1 取消订货
Dear Sirs: 2, 20__
We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Since you have failed to uphold your end of the agreement, we find it necessary to cancel our Unfortunately, our buyers cannot wait indefinitely for the We are sorry that it is necessary to take such a drastic
Sincerely
14-2 谅解迟运原因
Gentlemen: 2, 20__
We have received of your notice of delay of shipment due to mechanical troubles on the We are pleased that the order is now on its Thank you for the We are eagerly awaiting the ship's
Yours faithfully
交易的尾声
货物损坏报告
Dear Sirs: 4, 20__
Upon arrival of your shipment, the ship's agents noticed that case 5 was damaged and notified The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)
As you will see in our survey report and of the ship's agents', that these units are damaged and quite Please send us replacements for the broken articles; we await your reply in due
Sincerely
拒绝承担损坏责任
Dear Sirs: 8, 20__
Thank you for informing us of the damaged Since the units were packed with the best of care, we can only assume that the cases were handled We therefore urge you to lodge your claim with the insurance
Sincerely
承担赔偿责任
Gentlemen: 8, 20__
As soon as we got your letter we got in touch with the packers and asked them to look into the It appears that the fault lies with the packaging materials We have since corrected the We apologize for the oversight, and are sending a new delivery Sincerely
交易花絮
催要逾期货款
Dear Sirs: 30, 20__
It has come to our attention that your payment is one month The units ordered were delivered to you on September 26 and were invoiced on September Payment is due on October We look forward to seeing your remittance within a
Sincerely
付清逾期货款
Dear Sirs: 3, 20__
We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your We are sorry for the The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime
Sincerely
外贸英语函电范文:如何处理货损投诉函电范文
Dear King:
We have received your letter of , informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our
Upon receipt of your letter, we have given this matter our immediate We have studied your surveyor's report very
We are convinced that the present damage was due to e_traordinary circumstances under which they were transported to We are therefore not responsible for the damage, but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us ,to which we hope you will
外贸函电范文:如何处理货损投诉函电范文
亲爱的金先生:
我们已经收到您4月16日的来信。信中说到我们所发货给您的缝纫机破损情况是由于我们的包装问题所引起的。
一收到您的来信,我就对这一事件高度重视,仔细研究了您的检验员所提供的报告。
我们确信货物现在所受的损坏是因为在运送过程中某些特殊环境所引起的。因此我们并没有责任来承担这次损失。但是我们认为让您单独承担这次货损对您来说是非常不公平的。因此我们建议这次损失由我们双方分摊。希望您能同意。
20 May 20XX
Kee & , Ltd
34 Regent Street
London, UK
Dear Sirs:
Thank you for your letter of 20 May referring to your order We are glad to hear that the consignment was delivered
We regret, however, that case did not contain the goods you
We have investigated the matter and find that we did make a mistake in putting the order
We have arranged for the correct goods to be dispatched to you at The relevant documents will be mailed to you as soon as they are
Please keep case and its contents until called for by our agents who have been informed of the
We apologize for the inconvenience caused by our
Yours faithfully,
Tony Smith
Chief Seller
--------------------------------------------------------------------------------
——先生:
多谢五月二十日有关第252号定单的来信。得悉货物及时运抵,感到高兴。
有关第46号箱错运货物一事,在此向贵公司致歉。经调查,发现装运时误将货物同放,所以有此错失。
该缺货已安排即时发运,有关文件准备好后会立即寄出。
错运的货物烦请代存,本公司已知会代理商,不日将与贵公司联络。
因此失误而引致任何不便,本公司深感歉意。
销售部主任
托尼.斯密思谨上
20__年_月_日