上次给你们提供的产品质量上确实存在一些问题,我们表示很抱谦,现在我们的产品各方面都有很大的改进,质量也很好了,你提到的那几个问题已经没有了,我们的产品有中国权威部门的检测报告,检测合格。
We sorry to inform that the quality of the products what we offered to you last time has some questions authentically 。
   Now we have improved our products in many aspects and the quality is better , and those questions that you mentioned have no existence , and there are the inspection reports of China Authority Department for our products , and the inspection results are eligible 。
  
去年我们给你快递过一次产品备件,不知道你收到没有?关于备件问题,我们可以免费提供一些备件,只是快递费太昂贵了,如果你们有可能再订货的话,我们一定提供足够的备件给你们,或者你们如果愿意快递费到付的话,请提供到付帐号,我们马上提供1套免费的新产品样品及一些备件。
  
Could you tell me if you received our product spare parts that we sent to you last year ? About the questions of the sapre parts , we can offer some spare parts with free of charges 。
   But the express charges is very expensive , if it is possible that you will place an order again , we must offer the enough spare parts to you , or if you would like to accept “express charges collect “ and please tell us your account No。
   , and then we will offer a set complete samples of the new products and some spare parts with free of charges 。
产品及备件目录在附件里,请打开查看,谢谢!
Also kindly please check the catalogue of the products and spare parts in the attachment 。
  Thanks !
。