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麻烦英语达人 给翻译一下

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麻烦英语达人 给翻译一下

当今社会各企业面对日益激烈的市场竞争环境,而向客户提供优质、便捷、人性化的服务已经成为各企业拓展客户群,确立优势地位的竞争焦点。作为企业提供优质客户服务的主要窗口和平台,呼叫中心正在扮演着愈来愈重要的作用。尽管各行业呼叫中心的发展势头非常强劲,但是大多数呼叫中心对其客户服务或营
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  • 2010-08-25 22:06:06
      Today,enterprises of the society are facing intense market competition,however,to provide customers with high quality, convenient, personalized service has become the competitive focus for every enterprise to expand customer base and establish superior status。
      As the main window and platform of enterprises' providing high-quality customer-service,call centers are playing an increasingly important role。
      Though the call centers of each industry are strongly developing,most call centers are lack in overall planning for customer-service or marketing。
      Especially in operation management aspect,call centers in all industries have lacked a complete, standardized, targeted operation management method or system which can guide the daily operations with emphasing cotinuing improvement and upgrade of operational performance。
      Call center has become an important and rapidly-growing part in today's business。It triggered a series of management challenges ,from the strategic decision/commercial program on how to build relationship wiith customers,to staff's operational level and skills need to be addressed as soon as possible。
       Key center、trends、operation management 。

    雪蒿白狼煲

    2010-08-25 22:06:06

其他答案

    2010-09-02 13:53:53
  •   Intoday'ssocietyeachenterpriseinthefaceofthefiercemarketcompetitionenvironment,andtoprovidecustomerswithhigh-quality,convenient,humanizedservicehasbecometheenterprisestodevelopcustomerbase,establishthecompetitiveadvantage。
      Asanenterprisetoprovidequalitycustomerserviceandthemainwindow,callcenterisplayingmoreandmoreimportantrole。Althoughthecallcenterindustriesdevelopmenttendencyisverystrong,butmostofthecustomerservicecenterormarketingofoverallplanning,especiallyinoperationmanagementcenter,industriesarelackofacompletesetof,standardization,targetedoperationmanagementmethodsorsystem,anddailyoperationinstructionemphasizesoperationperformanceofcontinuousimprovementandascend。
      Callcenterhasbecomeanimportantandbusinessdevelopment,itquicklypartcausedaseriesofmanagementchallenges,fromabouthowtoestablishthestrategicdecision,customerrelationsbusinessplan,theemployeebusinesslevelandtechnologyneedssolvedassoonaspossible。
       ,thedevelopmenttrendandoperationmanagement。

    朱李

    2010-09-02 13:53:53

  • 2010-08-28 08:55:31
  • 嘿嘿,二楼用的是有道词典

    162411...

    2010-08-28 08:55:31

  • 2010-08-27 09:13:40
  •   Today's social enterprises face increasingly fierce market competition, and to provide customers with high quality, convenient, personalized service has become the company expand its customer base, establishing dominance in the competitive perspective。
      Provide quality customer service as a business the main window and platform, call centers are playing an increasingly important role。
       Despite the call center industry, the development momentum is strong, but most of its customer service call center, or marketing to beshort of overall planning, particularly in the operation Guanlifangmian, call centers are all sectors of the lack of a complete, standardized, targeted The operational management method or system to guide the daily operations, and emphasized the continuing operational performance improvement and upgrading。
      Call centers have become an important business sector and rapidly developing part of it has triggered a series of management challenges, from how to build customer relations on the strategic decision-making, business plan, staff, standards and technology needs to be resolved as soon as possible。
      

    178800...

    2010-08-27 09:13:40

  • 2010-08-26 10:55:37
  •       In today's society each enterprise in the face of the fierce market competition environment, and to provide customers with high-quality, convenient, humanized service has become the enterprises to develop customer base, establish the competitive advantage。
       As an enterprise to provide quality customer service and the main window, call center is playing more and more important role。
       Although the call center industries development tendency is very strong, but most of the customer service center or marketing of overall planning, especially in operation management center, industries are lack of a complete set of, standardization, targeted operation management methods or system, and daily operation instruction emphasizes operation performance of continuous improvement and ascend。
       Call center has become an important and business development, it quickly part caused a series of management challenges, from about how to establish the strategic decision, customer relations business plan, the employee business level and technology needs solved as soon as possible。
      

    可可泓瑾!

    2010-08-26 10:55:37

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